What To Consider When Buying A Reconditioned Stairlift

Last Updated: 01.05.26

Installing a stairlift in your home is a major financial commitment, so purchasing a reconditioned stairlift can save you a lot of money.

For many people, this is what makes the decision feel realistic rather than out of reach. But it still needs proper care when choosing.

Many companies now offer reconditioned stairlifts (including us), while others are available to buy second-hand from private sellers.

However, as with any purchase of a used product, there are many considerations. Even more so when you consider the importance and complexity of a stairlift.

The main point here is simple. Not all “used” stairlifts are the same. Some are fully rebuilt, some are partly refreshed and some are sold as they come.

Before jumping in and purchasing that reconditioned stairlift, take the time to think it through. There are many things to factor in, including the following:

General Wear & Tear

The general features of the stairlift will show signs of wear and tear, as you are receiving a reconditioned unit. This is to be expected, but there are different elements to it.

If you’re buying from a reputable specialist company, they may well have replaced items such as the seat cushion and footrests.

However, if not, these may be worn. Any plastic or metal parts of the seating unit may also show signs of fatigue or use, including the arms and rear of the seat back.

This is one of the main differences between a properly reconditioned unit and a basic second-hand one. Comfort and finish can vary more than people expect.

If you’re looking for a second-hand stairlift from a private seller, keep in mind that it won’t be reconditioned. Instead, every element will likely remain as it was for its previous user, meaning seats, cushions, footrests and other areas will be unchanged and not refreshed.

In practical terms, that often means more visible wear and less assurance about what’s been replaced or checked.

Mechanical Wear & Tear

One of the most expensive elements of a stairlift is the motor that powers it, moving the chair up and down the rail. Depending on how old your reconditioned stairlift is, the motor may have been subject to many years of wear and tear, or just a matter of months.

This is one of the areas where problems usually appear first if a unit hasn’t been properly serviced.

It will need to be judged on a case-by-case basis. Also, the manufacturer of the motor will be important – if you can get any information about this before agreeing to the purchase, then take it and do your research.

A known manufacturer with service history is usually a safer choice than anything unknown or undocumented.

Now, it’s important to mention that some of the most reputable stairlift companies that offer reconditioned units will have maintenance plans or warranties in place that will give you some security and peace of mind when purchasing a reconditioned unit.

Without that, you’re relying heavily on how well it’s been looked after before you receive it.

Warranty

And that leads us seamlessly on to the warranty. Using a trusted, experienced company like ours is most definitely the way to go when purchasing a reconditioned stairlift.

A warranty is what protects you if something stops working after installation. Without it, repairs can quickly become expensive.

Also, it is highly recommended that you find out what has been reconditioned during a service. Many companies will fit new chains, for example, another key component of a fully functioning stairlift.

The key question is not just “is it reconditioned”, but “what exactly has been replaced or tested”.

Don’t be afraid to ask companies probing questions about what they have done and what they will do once you have purchased from them.

A good company will answer clearly without hesitation.

Your Requirements

A key consideration when purchasing reconditioned chairlifts is whether they will meet your requirements. Even with the simpler straight stairlifts, the rails may need shortening or the motors may need to be changed to suit your home. For example, a more powerful motor for a steeper incline or a heavier user.

This is where mistakes tend to happen. A stairlift can look suitable on paper, but feel awkward in daily use if it hasn’t been matched properly to the user and staircase.

Curved stairlifts involve even more considerations based on your specific requirements. Does the existing curvature of the rail suit your property?

Can it be changed? Will it obstruct your stairs or landing?

If it doesn’t fit the space properly, it usually becomes noticeable very quickly once installed.

General Reconditioned Stairlift Considerations

If you’re buying a reconditioned stairlift, it’s still important to consider the factors involved in purchasing one. Safety features, convenience features and other elements should be considered before inviting prospective suppliers into your home.

Focus on how it will actually be used day to day. Getting on, getting off, turning at the top and whether it feels steady and natural.

Make a list of questions to ask when they do visit and don’t be afraid to ask them and to write notes when they give their answers. Reconditioned or not, this is still a significant investment.

A proper survey should feel like a suitability check, not a sales pitch. If something isn’t right, it should be said upfront.

We Are Here To Help

If you would like to find out more about our wide range of reconditioned stairlifts, please check out our reconditioned stairlifts page.

Alternatively, you can call us directly on 0151 525 3610 or complete our simple enquiry form here to outline your requirements and set up a no-obligation appointment with one of our friendly and knowledgeable team members.

A home survey usually clears things up quickly. We check what actually fits, what’s worth considering and what might cause problems later. No pressure, just straightforward advice so you can decide with confidence.