Privacy Policy

Key details

This website privacy policy describes how Mobility Living Centre protects and makes use of the information you give the company when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. The latest version is published on this page.
This website privacy policy was updated on: 21/02/2018 If you have any questions about this policy, please email info@mobilitylivingcentre.co.uk

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following information:

Name, contact information including email address and telephone number, as well as other information relevant to client enquiries.

How we use this data

Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

For our own internal records, to improve the products and services we provide, to contact you in response to a specific enquiry, to send you promotional emails about products, services, offers, to send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you. We might also contact you via email, telephone or mail for market research reasons.

Cookies and how we use them

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to: Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions. Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling information about you

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

Opt-in to receive marketing communications from us by email, telephone, text message or post. Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post. If you have agreed that we can use your information for marketing purposes, you can change your mind easily by sending an email to info@mobilitylivingcentre.co.uk

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

Security

We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Our website may contain links to other websites. Please note that we have no control of websites outside the mobilitylivingcentre.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

Google Rating

4.5

Mobility Living Centre

David Sewart

10:46 10 Jan 20

Excellent service, engineer was great found the problem and fixed it in no time thanks very much

Jacqueline grant

08:31 22 Dec 19

I am writing this review on behalf of my father, I can’t recommend mobility centre enough, the customer serves is excellent, from the lady Joanne on the call back to the engineer, everything was done efficiently and expertly, Thank you. Mr Joseph Langley.

Mary Montgomery

10:11 25 Sep 19

The chairlift engineers are always professional and reliable. Always, come out for routine 6 month check, which they did yesterday, making sure my Mum's chair lift is in perfect working order. And, are just a phone call way if needed.

patrick carden

10:08 08 Aug 19

From the first phone call to the office, through to the 2 guys walking out the door,following installation, the service was exceptional. The professional attitude they showed, from arranging a demonstration and a familiarity lesson, to keeping disruption down to the minimum, was first class. This is the second time I have used this company, repeat business is built on good customer service, this company ticks all the boxes

Michael Whittaker

14:34 30 Jul 19

Exceptional Service from Start to finish , always kept updated by Jamie every step of the way and the guys who did the structure and building work were excellent as well , especially Ned and Gordon . Nothing was too much for them and we have got not one single complaint to make ! The lift itself is exactly what we needed for our son who has multiple Seizures everyday so can’t use the stairs ,it’s easy to use and pleasing on the eye , A great company to deal with .

Irene McGimpsey

15:22 16 Jan 20

I would highly recommend this company. Had my stairlift since 2018 , service and supply was excellent. Had to call them about a fault on my stairlift and they were out within half an hour. Very reliable, thanks .

Neil Roberts

22:57 12 Aug 19

Had a stair lift installed now for 6 years. Installation went without a hitch and the service since has been great. Friendly technicians and same day call out when needed.

Michael O'Shaughnessy

13:46 22 Apr 21

Very knowledgeable staff with a warm and friendly smile

Dave Gordon

07:28 06 Jun 21

Well ive never used this company but by the the way they park the vehicles at weekends is piss poor, had 1 all weekend block a junction on my street, can't see what coming down the road almost caused 2 crashes in 2 day plus kids in the street almost hit

Joan Edwards

20:17 09 Nov 20

The service is exceptional. Would highly recommend.

Graham Robertson

10:46 03 Nov 20

I don't know how these clowns do business but given the lack of consideration of their workers in blocking a whole pavement with their van I don't hold out much hope of a good service

Claire Mcgee

13:02 03 Aug 20

Would highly recommend the Mobility Living Centre. We had a new shower area fitted by the hardworking & friendly Pavel. Very friendly office staff too on the other end of the phone. Great service by all.

Phil Clayton

22:24 09 Sep 21

Incredibly helpful and professional people with a personal touch. Aside from the excellent work they did supplying and installing a stairlift for my father, they were sensitive and supportive during a difficult time for my family. Thank you so much to everyone at Mobility Living ❤️

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